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Warranty

The MySmartBlinds Lifetime Guarantee is our way of saying we stand behind our products. We want you to have peace of mind when selecting, buying, and living with your smart window coverings. If you are not satisfied, simply contact MySmartBlinds at 1-844-762-7840, or contact us by email at support@MySmartBlinds.com
Our limited lifetime warranty is applicable for all worldwide customers and authorized distributors of MySmartBlinds products, as described below:
 

 

100% Guarantee

 Automation Kit

Automated Blinds

Non-automated Blinds

Covered:

Covered:

Covered:

  • 3 years motorization components
  • 3 years solar panel

Note: repairs and/or replacements will be made with like or similar parts or products

  • Defects in materials, workmanship, or failure to operate
  • All internal mechanisms
  • Components and brackets
  • Operational cords for a full 7 years from date of purchase
  • 3 years motorization components
  • 3 years solar panel
  • 3 years battery
  • 3 years charging cord

Note: repairs and/or replacements will be made with like or similar products

  • Defects in materials, workmanship, or failure to operate
  • All internal mechanisms
  • Components and brackets
  • Operational cords for a full 7 years from date of purchase

Note: repairs and/or replacements will be made with like or similar products

Not Covered: Not Covered: Not Covered:
  • Shipping charges, cost of removal, and reinstallation
  • Damage or defects resulting from misuse, accident, failure to maintain, or any other causes following purchase of the product
  • Any conditions caused by normal wear and tear
  • Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time
  • Shipping charges, cost of removal, and reinstallation
  • Accidents, misuse, abuse, or alteration of the product
  • Any conditions caused by normal wear and tear
  • Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time
  • Failure to follow instructions with respect to measurement, proper installation, cleaning, or maintenance
  • Shipping charges, cost of removal, and reinstallation
  • Accidents, misuse, abuse, or alteration of the product
  • Any conditions caused by normal wear and tear
  • Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time
  • Failure to follow our instructions with respect to measurement, proper installation, cleaning, or maintenance
Use of the MySmartBlinds Automation Kit with any other systems or components (including affixing non-MySmartBlinds attachments or accessories) void this warranty. Failure to follow the user's manual in installation or use of the MySmartBlinds system void the warranty. Unauthorized repair or modifications voids the warranty. Purchases made from unauthorized MySmartBlinds distributors are void from this warranty.

TO OBTAIN A WARRANTY

Contact MySmartBlinds at 1-844-762-7840 or email support@MySmartBlinds.com

Who Makes This Warranty

This warranty is made by
MySmartBlinds, Inc.
Provo, Utah 84606

Who is Covered

This warranty extends only to the original purchaser of the product. This warranty is intended for natural persons and authorized MySmartBlinds distributors only and does not extend to any corporation, limited liability company, or commercial entity.

Proof of receipt from an authorized dealer is required for warranty work.

Limitation of Liability: THE SOLE REMEDIES AFFORDED UNDER THIS WARRANTY ARE REPAIR, REPLACEMENT, OR, IF REPAIR OR REPLACEMENT IS NOT COMMERCIALLY PRACTICABLE OR CANNOT BE TIMELY MADE, A REFUND OF THE PURCHASE PRICE. IN NO EVENT SHALL THE LIABILITY OF MYSMARTBLINDS RELATED TO ANY PRODUCT EXCEED THE PURCHASE PRICE OF THE PRODUCT.  YOUR USE OF MYSMARTBLINDS PRODUCTS IS AT YOUR SOLE RISK. MYSMARTBLINDS SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR CONSEQUENTIAL, INDIRECT, SPECIAL, OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OF ANY MYSMARTBLINDS PRODUCT. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.)

Other Legal Rights

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.